Privacy Policy
Summary
Zhejiang Aopai Smart Technology Co., Ltd. (hereinafter referred to as "Aopai" or "We," including its parent companies, subsidiaries, and affiliates) is a limited liability company established under the laws of the People’s Republic of China. We prioritize the protection of users’ personal information. This policy applies to all Aopai products and services. Last Updated: January 17, 2025. For inquiries, feedback, or suggestions, please contact us via: Email: 742568178@qq.com
This policy will help you understand:
1. How We Collect and Use Your Personal Information
2. How We Use Cookies and Similar Technologies
3. How We Share, Transfer, or Disclose Your Personal Information
4. How We Protect Your Personal Information
5. Your Rights
6. How We Handle Children’s Personal Information
7. Global Transfers of Your Personal Information
8. Retention Period of Your Personal Information
9. Updates to This Policy
10. How to Contact Us
Aopai values the importance of your personal information and is committed to safeguarding its security. We adhere to principles including accountability, purpose limitation, consent, data minimization, security, individual participation, and transparency. By industry standards, we implement appropriate security measures to protect your personal information.
Please read and understand this Privacy Policy before using our products or services.
I. How We Collect and Use Your Personal Information
Personal information refers to data recorded electronically or otherwise that can identify or reflect the activities of a specific individual. Aopai collects and uses your personal information only for the purposes stated below.
(I) Registration as an Aopai User
To create an account, you may need to provide: mobile number, email address, username, and password. Optional information (e.g., name, birthday, gender, location, industry) enhances service quality but is not required for basic functionality.
(II) Purchasing and Delivering Products/Services
For transactions, we may collect: name, phone number, email, shipping address, ID number, and payment details. Without this information, purchases cannot be completed.
(III) Using Aopai Products/Services
To ensure functionality, we may collect: device location, configuration, shared content, usage data (sensor/system/device logs, IP addresses, timestamps). Refusal may limit specific services but not general use.
(IV) Service Improvement
We collect feedback from customer interactions, surveys, and usage patterns to enhance service quality and mitigate risks.
(V) Safeguarding Public and Individual Interests
We may process your personal information without consent in the following circumstances:
1. National security or defense-related matters;
2. Public health or significant public interests;
3. Criminal investigations, litigation, or legal enforcement;
4. Protecting life/property where consent is impractical;
5. Information publicly disclosed by you;
6. Legally obtained from public sources (e.g., government reports);
7. Necessary for contract performance;
8. Ensuring service security and stability;
9. Legitimate news reporting;
10. Academic research with de-identified data;
11. Compliance with legal obligations;
12. Other scenarios permitted by laws.
Sensitive information (e.g., race, religion, health, orientation) shared publicly via our services requires careful handling. Your data will be stored within China and retained as required by law. Cross-border transfers will comply with legal security assessments.
II. How We Use Cookies and Similar Technologies
(I) Cookies
We use Cookies to authenticate users, enhance security, store preferences, and improve services. You may manage or block Cookies via browser settings, but this may affect functionality.
(II) Similar Technologies
Web beacons and pixel tags track email opens and link clicks. Opt out by unsubscribing or avoiding embedded links.
III. How We Share, Transfer, or Disclose Your Personal Information
(I) Sharing
We do not share your information with third parties outside Aopai Group, except:
1. With explicit consent;
2. Legal or governmental requirements;
3. With affiliates (subject to purpose restrictions);
4. With authorized partners (e.g., logistics, payment providers) under strict confidentiality agreements;
5. Third-party SDKs integrated into our apps (controlled data collection).
(II) Transfer
We do not transfer your information unless:
1. Explicit consent is obtained;
2. Mergers, acquisitions, or bankruptcy necessitate transfers under this policy.
(III) Disclosure
We disclose your information only when:
1. Explicitly consented;
2. Legally mandated.
IV. How We Protect Your Personal Information
(I) Security measures include SSL encryption, HTTPS protocols, access controls, and staff training.
(II) Data minimization and retention aligned with legal requirements.
(III) Avoid sending sensitive data via unencrypted channels (e.g., email).
(IV) Prompt incident response and user notification in case of breaches.
V. Your Rights
(I) Access: Review/update account info via settings or contact 742568178@qq.com.
(II) Correction: Request corrections via email.
(III) Deletion: Request deletion if processing violates laws/agreements. Backups may delay full removal.
(IV) Consent Withdrawal: Adjust permissions via account settings.
(V) Account Closure: Email 742568178@qq.com. Data will be deleted unless legally required.
(VI) Challenge Automated Decisions: Request explanations for algorithmic decisions affecting your rights.
(VII) Request Handling: Identity verification required. Complaints may be filed with regulatory authorities.
VI. Children’s Personal Information
Our services target adults. Children under 14 require parental consent. Unauthorized child data will be promptly deleted.
VII. Global Transfers
Data collected in China is stored domestically. Cross-border transfers undergo security assessments to ensure equivalent protection.
VIII. Retention Period
We retain data only as necessary or legally required, then delete or anonymize it.
IX. Policy Updates
Significant changes (e.g., processing purposes, data sharing practices) will be prominently notified. Continued use implies acceptance.
X. Contact Us
For questions, email 742568178@qq.com. Complaints may also be filed with regulatory authorities.